We are sorry to hear if you are unhappy with your order! If you would like to return your item(s) you can do so within 28 days of your order date.
All Sale items should be returned within 7 working days of purchase.
How do I return an item?
Please email us at firstname.lastname@example.org to request a refund. We will then provide you with all the information you need to get your item(s) back to us.
In order to receive a full refund, your item must be returned to us with all tags on and in the condition it was received to you. Your refund will then be credited to the original form of payment used to make the purchase and can take up to 10 working days to process.
Please note: We do not offer free returns at this moment in time. We do recommend Hermes as your cheapest tracked service.
Can I exchange for another item?
Yes - absolutely! Please email us at email@example.com to request an exchange and we will take care of it for you.
All exchanged items will be dispatched once we receive the returns items.